/* Conversation-first, WhatsApp-inspired workspace. Lugarcito branding and navigation stay intact. */
.layout.chat-mode{--wa-ink:#1d2c27;--wa-muted:#74847b;--wa-line:#e7ebe7;--wa-green:#158565;--wa-soft:#e8f5e9;background:#fff}
.layout.chat-mode .sidebar{background:#142b26;border-right:0}
.layout.chat-mode .nav-item.active{background:#214438;box-shadow:inset 3px 0 #7ddbb4}
.layout.chat-mode .nav-item.active .icon{color:#8fe1bb}
.layout.chat-mode .store-icon{background:#9ee4ba;color:#173d2e}
.layout.chat-mode .brand-mark span{background:#90dfb0}
.layout.chat-mode .brand-dot{color:#90dfb0}
.chat-workspace{background:#fff}
.chat-workspace-header{background:#fff}
.chat-workspace-top{height:41px}
.chat-workspace-tabs{height:43px}
.chat-workspace-tabs button.active{color:#176b52}
.chat-workspace-tabs button.active:after{background:#1a966e}
.wa-inbox-page{padding:0!important;overflow:hidden!important;display:flex!important;flex-direction:column!important}
.wa-inbox-layout{display:grid;grid-template-columns:minmax(295px,322px) minmax(330px,1fr) 0px;height:100%;min-height:0;flex:1;background:#fff;overflow:hidden;transition:grid-template-columns .22s ease}
.wa-inbox-layout.context-open{grid-template-columns:minmax(295px,322px) minmax(330px,1fr) minmax(285px,314px)}

/* Chat list */
.wa-list-pane{min-width:0;min-height:0;display:flex;flex-direction:column;background:#fff;border-right:1px solid #dce5dd}
.wa-list-header{flex:none;background:#fff;border-bottom:1px solid var(--wa-line);padding:15px 13px 9px}
.wa-list-top{display:flex;align-items:center;justify-content:space-between;margin:0 1px 14px}
.wa-list-top h1{font:700 21px/1.1 'Segoe UI',Arial,sans-serif;letter-spacing:-.65px;margin:0;color:#1d342b}
.wa-list-top h1 span{display:inline-grid;place-items:center;vertical-align:3px;font:700 10px 'Segoe UI',Arial,sans-serif;background:#e2f4e8;color:#287454;border-radius:50%;width:19px;height:19px;letter-spacing:0;margin-left:4px}
.wa-new-chat{width:30px;height:30px;display:grid;place-items:center;border:0;border-radius:7px;background:transparent;color:#436659}
.wa-new-chat:hover{background:#eef5f0}
.wa-new-chat .icon{width:19px;height:19px}
.wa-search{height:35px;display:flex;align-items:center;gap:8px;background:#f1f4f2;border-radius:7px;padding:0 11px;color:#79918a}
.wa-search .icon{width:15px;height:15px}
.wa-search input{background:transparent;border:0;outline:0;min-width:0;flex:1;font-size:12px;color:#2c4337}
.wa-search input::placeholder{color:#92a198}
.wa-filters{display:flex;gap:6px;margin:11px 0 9px;overflow:auto;scrollbar-width:none}
.wa-filters::-webkit-scrollbar{display:none}
.wa-filters button{border:0;background:#f1f3f1;border-radius:99px;padding:7px 11px;font-size:10px;font-weight:600;color:#63766c;white-space:nowrap}
.wa-filters button:hover{background:#e7eee8}
.wa-filters button.active{background:#dbf4e4;color:#146948;font-weight:700}
.wa-channel-row{display:flex;align-items:center;justify-content:space-between;gap:10px;border-top:1px solid #f0f2ef;padding-top:8px;color:#96a49a;font-size:10px}
.wa-channel-row select{border:0;background:transparent;color:#597165;font-size:10px;font-weight:600;padding:3px 2px;max-width:115px}
.wa-list{overflow:auto;min-height:0;flex:1;scrollbar-width:thin;scrollbar-color:#c6d6cb transparent}
.wa-chat-row{position:relative;display:flex;gap:11px;width:100%;min-height:82px;padding:13px 13px;border:0;border-bottom:1px solid #eef1ed;background:#fff;text-align:left;color:#273b30}
.wa-chat-row:hover{background:#f6f8f6}
.wa-chat-row.active{background:#edf4ef}
.wa-chat-row.active:before{content:'';position:absolute;top:0;bottom:0;left:0;width:3px;background:#15946a}
.wa-avatar-wrap{width:47px;height:47px;position:relative;flex:none;display:inline-flex}
.wa-avatar-wrap .avatar{width:47px;height:47px;border-radius:50%;font-size:13px;font-weight:700}
.wa-channel-badge{position:absolute;right:-2px;bottom:-2px;min-width:18px;height:18px;padding:0 2px;display:grid;place-items:center;border:2px solid #fff;border-radius:50%;background:#22ae72;color:#fff;font:800 7px 'Segoe UI',Arial,sans-serif;letter-spacing:-.3px}
.wa-channel-badge.instagram{background:#a469a1;font-size:6px}
.wa-chat-summary{min-width:0;flex:1;display:block;padding-top:1px}
.wa-chat-main{display:flex;align-items:center;gap:7px;min-width:0}
.wa-chat-main strong{font-size:13px;line-height:1.2;font-weight:650;color:#20392a;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}
.wa-chat-main time{font-size:10px;color:#99a89d;white-space:nowrap}
.wa-chat-row:has(.wa-unread) .wa-chat-main time{color:#168d60}
.wa-chat-preview{display:block;font-size:11.5px;line-height:1.4;color:#7b8d82;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:5px;padding-right:15px}
.wa-chat-bottom{display:flex;gap:8px;align-items:center;margin-top:6px;font-size:9px;color:#a3afa5}
.wa-ticket-status{color:#84988a}
.wa-ticket-status.pending{color:#23805b}
.wa-ticket-status:before{content:'';display:inline-block;width:5px;height:5px;border-radius:50%;background:currentColor;vertical-align:1px;margin-right:4px}
.wa-unread{position:absolute;right:14px;bottom:14px;width:18px;height:18px;border-radius:50%;display:grid;place-items:center;background:#1d9c67;color:#fff;font-size:10px;font-weight:700}
.wa-list-empty{padding:28px 18px;color:#83938a;font-size:12px;line-height:1.5}

/* Conversation */
.wa-thread{min-width:0;min-height:0;display:flex;flex-direction:column;background:#efeae2}
.wa-thread-header{height:63px;min-height:63px;display:flex;align-items:center;gap:10px;background:#f0f2f0;border-bottom:1px solid #dde4dd;padding:0 17px}
.wa-thread-header .wa-avatar-wrap,.wa-thread-header .wa-avatar-wrap .avatar{width:38px;height:38px;font-size:11px}
.wa-thread-header .wa-channel-badge{transform:scale(.85);transform-origin:bottom right}
.wa-thread-identity{display:block;min-width:0}
.wa-thread-identity strong{display:block;font-size:13px;font-weight:700;color:#1d352a;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-thread-identity small{display:block;color:#829388;font-size:10px;margin-top:3px}
.wa-thread-spacer{flex:1}
.wa-header-button,.wa-back{width:31px;height:31px;display:grid;place-items:center;background:transparent;border:0;border-radius:6px;color:#657d6d;flex:none}
.wa-header-button:hover,.wa-back:hover{background:#e1e9e2}
.wa-header-button .icon,.wa-back .icon{width:17px;height:17px}
.wa-back{display:none}
.wa-info-button{display:inline-flex;align-items:center;gap:6px;width:auto;height:32px;padding:0 9px;border:1px solid #ceddd1;background:#fff;color:#2f674a;font-size:10px;font-weight:700;white-space:nowrap}
.wa-info-button:hover,.wa-inbox-layout.context-open .wa-info-button{background:#e8f4ea}
.wa-info-button .icon{width:15px;height:15px}
.wa-resolve{display:flex;align-items:center;gap:5px;border:1px solid #ceddd1;border-radius:6px;background:#fff;color:#2f674a;font-size:10px;font-weight:700;padding:7px 9px;white-space:nowrap}
.wa-resolve:hover{background:#eaf5e9}
.wa-resolve .icon{width:13px;height:13px}
.wa-messages{flex:1;min-height:0;overflow:auto;background-color:#efeae2;background-image:url('./chat-wallpaper.svg');background-size:240px 240px;padding:20px clamp(18px,4vw,50px) 24px;scrollbar-width:thin;scrollbar-color:#cbc9be transparent}
.wa-date{width:max-content;margin:0 auto 24px;padding:6px 11px;border-radius:6px;background:#fffdf8dc;color:#7d8980;box-shadow:0 1px 2px #847c6a18;font-size:9px;letter-spacing:.8px;font-weight:700}
.wa-message-row{display:flex;margin-bottom:10px}
.wa-message-row.outbound{justify-content:flex-end}
.wa-bubble{position:relative;max-width:min(76%,500px);min-width:90px;background:#fff;border-radius:8px;padding:9px 11px 7px;color:#263a2d;box-shadow:0 1px 1px #7f78651f;font-size:12.5px;line-height:1.52;white-space:pre-wrap;overflow-wrap:anywhere}
.wa-message-row.outbound .wa-bubble{background:#d9fdd3}
.wa-message-row.inbound .wa-bubble:before{content:'';position:absolute;top:0;left:-7px;border-top:10px solid #fff;border-left:8px solid transparent}
.wa-message-row.outbound .wa-bubble:after{content:'';position:absolute;top:0;right:-7px;border-top:10px solid #d9fdd3;border-right:8px solid transparent}
.wa-message-meta{display:block;text-align:right;white-space:nowrap;color:#9ba99d;font-size:9px;line-height:1;margin-top:4px}
.wa-message-row.outbound .wa-message-meta{color:#749874}
.wa-checks{color:#46a8be;font-size:11px;letter-spacing:-3px;margin-left:4px;margin-right:3px}
.wa-thread-signal{width:max-content;max-width:85%;margin:19px auto 0;background:#fff9;padding:6px 10px;border-radius:6px;color:#798b7c;font-size:9px;text-align:center;box-shadow:0 1px 2px #7f786510}
.wa-composer{background:#f0f2f0;border-top:1px solid #dce3dc;padding:10px 13px 8px;flex:none}
.wa-composer-field{display:flex;align-items:center;gap:9px;min-height:42px;background:#fff;border-radius:8px;padding:5px 6px 5px 12px;color:#899a8d}
.wa-composer-field>.icon{width:18px;height:18px}
.wa-composer textarea{border:0;outline:0;resize:none;background:transparent;flex:1;min-height:27px;max-height:90px;padding:5px 2px;color:#263a2d;font-size:12px;line-height:1.4}
.wa-composer textarea::placeholder{color:#9ea9a0}
.wa-send{border:0;background:#178765;color:#fff;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;flex:none}
.wa-send:hover{background:#116a50}
.wa-send .icon{width:16px;height:16px}
.wa-composer>small{display:block;color:#9daaa0;font-size:9px;margin:6px 0 0 3px}
.wa-empty-thread{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#728d78;padding:30px}
.wa-empty-thread>.icon{width:34px;height:34px;color:#5ca77b}
.wa-empty-thread h2{font-size:17px;margin:16px 0 4px;color:#385748}
.wa-empty-thread p{font-size:12px;margin:0}

/* Persistent contact panel */
.wa-context.context-pane{display:flex;flex-direction:column;min-width:0;overflow:auto;background:#fff;visibility:hidden;opacity:0;scrollbar-width:thin;scrollbar-color:#c7d5c9 transparent;transition:opacity .16s,visibility .22s}
.wa-inbox-layout.context-open .wa-context{visibility:visible;opacity:1;border-left:1px solid #dce5dd}
.wa-context-header{height:63px;min-height:63px;background:#f0f2f0;border-bottom:1px solid #dce4dc;display:flex;align-items:center;justify-content:space-between;padding:0 17px}
.wa-context-header strong{font-size:12px;font-weight:700;color:#294533}
.wa-context-close{display:grid;border:0;background:transparent;color:#617d6d;width:29px;height:29px;place-items:center;border-radius:6px}
.wa-context-close .icon{width:17px;height:17px}
.wa-context-empty{padding:24px 18px;color:#829589;font-size:11px}
.wa-profile{padding:23px 15px 19px;text-align:center;border-bottom:1px solid var(--wa-line)}
.wa-profile .wa-avatar-wrap{margin:0 auto 12px;display:flex;width:67px;height:67px}
.wa-profile .wa-avatar-wrap .avatar{width:67px;height:67px;font-size:20px}
.wa-profile .wa-channel-badge{width:21px;height:21px;font-size:8px}
.wa-profile strong{display:block;color:#233d2d;font-size:15px;font-weight:700}
.wa-profile>span:not(.wa-avatar-wrap){display:block;color:#86968a;font-size:11px;margin-top:5px}
.wa-profile-state{width:max-content;display:flex;align-items:center;gap:6px;margin:13px auto 0;padding:5px 9px;border-radius:99px;background:#eaf7ed;color:#237353;font-size:9px;font-weight:700}
.wa-profile-state i{width:6px;height:6px;border-radius:50%;background:#45aa70}
.wa-context-section{padding:17px 17px 16px;border-bottom:1px solid var(--wa-line)}
.wa-context-section h3{font-size:10px;letter-spacing:.9px;text-transform:uppercase;color:#668071;font-weight:800;margin:0 0 12px}
.wa-info-row{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#8d9d91;font-size:11px;min-height:28px}
.wa-info-row strong{color:#365846;font-size:11px;font-weight:600;text-align:right}
.wa-info-row select{max-width:126px;border:1px solid #dce7df;background:#fff;border-radius:6px;color:#315d47;font-size:10px;padding:6px}
.wa-order{display:flex;align-items:center;justify-content:space-between;gap:8px;border:1px solid #e2e9e3;border-radius:8px;padding:10px 11px}
.wa-order strong,.wa-order small{display:block}
.wa-order strong{font-size:11px;color:#2b4a37}
.wa-order small{font-size:9px;color:#9eaaa0;margin-top:4px}
.wa-order b{font-size:12px;color:#245e3f;white-space:nowrap}
.wa-tags{display:flex;flex-wrap:wrap;gap:6px}
.wa-tags span{background:#ecf5ed;border-radius:5px;padding:5px 7px;color:#467553;font-size:10px;font-weight:600}
.wa-link-button{display:inline-flex;align-items:center;gap:5px;border:0;background:transparent;padding:0;color:#18805b;font-size:10px;font-weight:700}
.wa-link-button:hover{text-decoration:underline}
.wa-link-button .icon{width:13px;height:13px}
.wa-context-section>.wa-link-button{margin-top:11px}
.wa-section-row{display:flex;align-items:center;justify-content:space-between;gap:6px}
.wa-section-row h3{margin-bottom:0}
.wa-ai-state{color:#237353;background:#eaf7ed;border-radius:99px;padding:4px 7px;font-size:9px;font-weight:700}
.wa-ai-state.paused{background:#fff1dd;color:#a37b40}
.wa-context-description{color:#859589;font-size:10px;line-height:1.5;margin:10px 0 12px}
.wa-context-actions{display:flex;align-items:center;justify-content:space-between;gap:6px}
.wa-secondary-button{display:inline-flex;align-items:center;gap:6px;border:1px solid #dce8de;background:#fff;border-radius:6px;padding:7px 9px;color:#456d54;font-size:10px;font-weight:700}
.wa-secondary-button:hover{background:#f4faf5}
.wa-secondary-button .icon{width:13px;height:13px}
.wa-note-section textarea{display:block;width:100%;min-height:70px;resize:vertical;border:1px solid #e1e9e2;border-radius:7px;padding:9px;color:#34523d;font-size:10px;line-height:1.45}
.wa-note-section textarea::placeholder{color:#a0ada2}
.wa-note-section small{display:block;color:#a6b2a8;font-size:9px;margin-top:6px}

/* Keep the customer actions in view on a typical laptop screen. */
.wa-profile{padding:14px 15px 12px}
.wa-profile .wa-avatar-wrap{width:52px;height:52px;margin-bottom:7px}
.wa-profile .wa-avatar-wrap .avatar{width:52px;height:52px;font-size:16px}
.wa-profile-state{margin-top:8px}
.wa-context-section{padding:12px 17px 11px}
.wa-context-section h3{margin-bottom:8px}
.wa-info-row{min-height:24px}
.wa-order{padding:8px 10px}
.wa-context-description{margin:7px 0 9px}
.wa-context-section>.wa-link-button{margin-top:8px}

@media(max-width:1180px){
  .wa-inbox-layout{grid-template-columns:minmax(280px,315px) minmax(320px,1fr)}
  .wa-inbox-layout.context-open{grid-template-columns:minmax(280px,315px) minmax(320px,1fr)}
  .wa-context.context-pane{position:fixed;top:0;right:0;bottom:0;width:min(345px,100vw);z-index:60;box-shadow:-16px 0 40px #18322520;transform:translateX(105%);transition:transform .2s}
  .wa-inbox-layout.context-open .wa-context{transform:translateX(0)}
}
@media(max-width:900px){
  .wa-inbox-layout{grid-template-columns:minmax(270px,320px) minmax(300px,1fr)}
  .wa-inbox-layout.context-open{grid-template-columns:minmax(270px,320px) minmax(300px,1fr)}
}
@media(max-width:650px){
  .wa-inbox-layout{display:block;position:relative}
  .wa-list-pane{height:100%;border-right:0}
  .wa-thread{position:absolute;inset:0;display:none}
  .wa-inbox-layout.thread-open .wa-thread{display:flex}
  .wa-inbox-layout.thread-open .wa-list-pane{display:none}
  .wa-back{display:grid;transform:rotate(180deg)}
  .wa-resolve span{display:none}
  .wa-info-button span{display:none}
  .wa-info-button{width:31px;justify-content:center;padding:0}
  .wa-resolve{padding:7px}
  .wa-thread-header{padding:0 8px;gap:6px}
  .wa-messages{padding:17px 20px}
  .wa-bubble{max-width:84%}
}